AI活用かつようを巡めぐる若年層じゃくねんそうの葛藤かっとう――「AIネイティブ」世代せだいにおける利用実態りようじったいと課題かだい

Is it really something to be ashamed of to use AI for work?

According to a survey conducted by Hajimari Inc. targeting 861 sales employees, only about 40% of respondents said that they do not hide their use of AI at all from their supervisors or colleagues.

Notably, this trend is especially pronounced among people in their twenties, who are said to be most familiar with AI; in fact, as many as 63% admit to having hidden their use of AI.

On the other hand, people in their 20s are the group that uses AI the most at work, and perhaps because of this, this group also has the highest number of people who have been reprimanded or made mistakes due to using AI.

Specifically, about 86% of people in their twenties have experienced some kind of failure, and even among those in their fifties, the percentage is around 66%. This indicates that roughly 80% of almost all age groups have encountered problems related to the use of AI.

The most common response regarding the nature of failures about 37% was, Because I relied too much on AI, it was pointed out that my own ideas and proposals lacked depth. Other cases included insufficient transparency of information sources and AI-generated materials being incomplete and having to be redone. These can be described as examples of reckless driving with AI.

Hajimari Inc. points out that a new kind of failure, which had not been seen before, is emerging among young people with little practical experience, due to their reliance on AI.

Similar mistakes also occur among middle-aged and older people, but in the current situation, it is difficult to get work done without AI. As a result, more people are using AI, but many of them are also hiding this from those around them.

In fact, only about 45% of all respondents actually use generative AI at work, but these issues are not limited to just the users.

What is even more concerning is the attitude of people who do not use AI.

When asked about their intention to study AI in the future, about 80% responded that they had no intention of studying it at all or no interest, and less than 20% said they wanted to learn about it.

When people witness cases where AI users have failed, many tend to become increasingly cautious about adopting AI. However, that does not necessarily mean they will continue working without using AI in the future.