Nearly half of the ”unmanned stations” in Japan are considering solving problems such as assisting people with disabilities
The number of ”unmanned stations” without station staff throughout the day has risen to more than 4,500 stations, which is close to half of the stations nationwide, and is still increasing.
Under such circumstances, there are issues such as assistance to people with disabilities, so the Ministry of Land, Infrastructure, Transport and Tourism has set up a study group and started discussions for improvement.
Under such circumstances, there were a series of voices all over the country saying that people using wheelchairs and people with disabilities in their eyes and ears had difficulty receiving assistance when getting on and off. I filed a lawsuit against JR Kyushu saying, ”It’s a violation of freedom of movement.”
Among them, a group of people with disabilities reported that when requesting assistance at an ”unmanned station”, it was difficult to use it because it was necessary to make a reservation several days in advance, and there were cases where the use was refused. Opinions were expressed that we would like station staff to be assigned as much as possible during times when there are many people.
The Ministry of Land, Infrastructure, Transport and Tourism plans to hold study meetings about three times in the future, and then summarize issues that railway companies nationwide should tackle as guidelines around next summer.
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